We understand that well-maintained ski gear directly impacts your performance and safety on the slopes—so we offer comprehensive maintenance and repair support to extend the life of your equipment. For at-home care, we provide free, downloadable maintenance guides (tailored to different gear types: skis, snowboards, bindings) and step-by-step video tutorials covering essential tasks like snowboard base repair, ski edge sharpening, and binding tension checks.
For more complex issues (e.g., cracked ski cores, broken binding components), we’ve partnered with a network of certified ski repair shops across North America, Europe, and Asia—simply reach out to our customer service team, and we’ll connect you to the nearest trusted partner, plus cover 15% of the repair cost for orders over $200. We also send seasonal maintenance reminders (e.g., pre-winter waxing tips, post-season storage advice) to all customers, ensuring your gear stays ready for every snow season. Our support team is available 24/7 via email or phone to answer specific questions, whether you’re unsure about wax types for different snow conditions or need help troubleshooting a binding issue.
Global delivery with ski-season priority; most orders ship within 2 business days for timely gear arrival.
30-day hassle-free returns; free return labels and simple size exchanges for ill-fitting gear.
Ski pros offer personalized recommendations (skill level/scene-based) via online chat or email.
100% authentic brand gear; 7-day price match if you find the same item cheaper elsewhere.
